{"id":2059,"date":"2011-05-07T20:21:11","date_gmt":"2011-05-08T00:21:11","guid":{"rendered":"http:\/\/www.fullstopinteractive.com\/blog\/?p=2059"},"modified":"2011-05-07T20:21:11","modified_gmt":"2011-05-08T00:21:11","slug":"underpromise-overdeliver","status":"publish","type":"post","link":"https:\/\/fullstopinteractive.com\/blog\/2011\/05\/underpromise-overdeliver\/","title":{"rendered":"Underpromise, overdeliver."},"content":{"rendered":"<p><span class=\"first-letter\">N<\/span>ot new news, but J. Eddie Smith, IV <a href=\"http:\/\/www.practicallyefficient.com\/2011\/05\/05\/expectations\/\">says it well<\/a>:<\/p>\n<blockquote><p>Managing expectations requires restraint and maturity. It requires an  unwavering adherence to a simple but tough rule: Don\u2019t tell people what  you have <em>before<\/em> you have it. In a world that moves faster every day, following this rule isn\u2019t getting any easier.<\/p><\/blockquote>\n<p>Good advice for those in the service industry. (And everyone else.)<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Not new news, but J. Eddie Smith, IV says it well: Managing expectations requires restraint and maturity. It requires an unwavering adherence to a simple but tough rule: Don\u2019t tell people what you have before you have it. In a world that moves faster every day, following this rule isn\u2019t getting any easier. Good advice [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[15],"tags":[35],"_links":{"self":[{"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/posts\/2059"}],"collection":[{"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/comments?post=2059"}],"version-history":[{"count":2,"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/posts\/2059\/revisions"}],"predecessor-version":[{"id":2061,"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/posts\/2059\/revisions\/2061"}],"wp:attachment":[{"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/media?parent=2059"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/categories?post=2059"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fullstopinteractive.com\/blog\/wp-json\/wp\/v2\/tags?post=2059"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}